• Lodging at Valle Nevado Hotel.
• Half board (breakfast at La Fourchette Restaurant and dinner at any of the restaurants prior reservation). Dinner is at La Fourchette Restaurant the first night.
• Unlimited access to ski lifts. Valid until the check out day.
• Welcome cocktail. Every Saturday from 18:30 to 19:30 hrs.
• Tea time at la Fourchette from 17:00 to 18:00 hrs.
• Access to the fitness center. Sauna, exercise room, aerobics and stretching lessons available.
• One body massage per person (basic treatment, 25 minutes) for reservations of 7 nights or more. Not transferable and personal, subject to availability. Only for guests ages 11 and up. Massages available from 10:00 to 16:00 hrs. Daily reservation before 10:00 am.
• Outdoor heated pool, game room, pub and planned activities.
• Children´s daycare (3 to 7 years old). Hours: 09:00 to 13:00 and from 14:00 to 18:00 (does not include lunch).
• Ski room.
• Ski and snowboard maintenance (repairs not included). Waxing and edge sharpening only. This is for the guest's own equipment or the ski rental equipment from Valle Nevado. Maximum one maintenance per person. Ski Teams excluded.
• Free Wi-Fi in rooms and in public areas of the hotel: Lobby, La Fourchette Restaurant and Bar Lounge. Guests can retrieve a password at the hotel front desk.
• Free internet at the hotel lobby (cyber café), subject to availability of PCs.

Massages and equipment maintenance services are valid until the day before the check out.
Reservations during Holiday season include one bottle of house wine FREE in the room. One bottle per room, per stay.

• Transfer.
• Drinks and alcoholic beverages during dinner.
• Ski and snowboard rental.
• Snow School.
• Baby sitter, subject to availability.
• Medical Clinic.
• Mini Bar.
• Room service.
• Telephone calls.
• Laundry.
• Lift tickets for other ski areas (La Parva and El Colorado).
• Heliski.
• Massages.

1. Early departures: Early departure is considered whenever the guest checks-out prior to the date stipulated on the original reservation.  In such case, Valle Nevado will not reimburse the guest for the value of any unused services.
   
   
2. Late arrivals:  Valle Nevado will not reimburse any unused services whenever a guest checks in one or more days after the reservation date, unless the road has been closed (see closed-road policy).  Nor can the stay be prolonged past the initial period reserved.
   
   
3. Extra items: The extra services offered by Valle Nevado are priced in Chilean pesos and will be converted to US dollars at the moment the bill is paid at the exchange rate of that day. This is valid for foreign guests only. Foreigners who are not residents of Chile do not pay IVA (VAT) for all services requested if they charge them to their account and if they pay hotel account in dollars or with a dollar credit card.**
   
   
4. No snow policy: Valle Nevado has a modern snow making system. Yet, if due to lack of snow and all lifts are closed at any time in the season, Valle Nevado will refund 100% of the payments of the booking for that date.
   Alternatively, the payment can also be credited for bookings on other dates during the same 2008 season, using the deposit as an installment in case there are price range differences between the weeks or products.
   
   
5. Closed road policy: The Chilean Ministry of Public Works maintains the access road to the Andes Mountains and is therefore responsible for clearing the road in the event of snowstorms.  Even though Valle Nevado offers support and machinery for the execution of these tasks, Valle Nevado is not responsible for the road conditions.